Microsoft 365 Dynamics

A key part of our service is the initial discovery and business process analysis phase. We work with your department leaders to understand your specific challenges and goals, and then we recommend the specific combination of Dynamics 365 apps (e.g., Sales, Finance, Supply Chain Management) that will deliver the most value.

The Power Platform (Power BI, Power Apps, Power Automate) is a suite of tools for analytics, low-code app development, and workflow automation. It's a crucial part of a Dynamics 365 project. We use it to extend Dynamics 365 by building custom reports, creating simple mobile apps for your team, and automating your unique business processes.

Data migration is a project in itself. We have a structured process that includes data extraction, cleansing and transformation, mapping the data to the new Dynamics 365 schema, and performing multiple test loads in a sandbox environment before the final production migration to ensure accuracy.

Change management is fundamental to our approach. We work with you to create a comprehensive plan that includes stakeholder engagement, clear communication about the benefits, and role-based training sessions. Our goal is to ensure your team feels confident and empowered by the new system, not burdened by it.

Yes. The platform is highly customizable. We first leverage the extensive built-in configuration options. For requirements that go beyond standard configuration, we use the Power Platform or pro-development tools to build custom entities, workflows, and applications that perfectly match your processes.

A Dynamics 365 implementation is a significant business transformation project. The timeline and investment depend entirely on the number of applications being deployed and the complexity of your processes. A project can range from 4 months for a single department to 12+ months for a full ERP/CRM rollout.

Our partnership continues long after the launch. We offer a range of managed support plans that include a dedicated help desk for your users, ongoing system monitoring, and strategic guidance to help you continuously improve your processes and get the most out of new platform features.