Built for Swell
Paid Swell orders reach Starshipit on their own, and customers see real carrier rates before they buy.
Order pipeline
Automatic1
Paid
Your store records the payment.
2
Checked
Your rules decide if it ships.
3
Sent
The order lands in Starshipit.
4
Confirmed
You see the reference and status.
What it does
Order sending
The moment an order comes in, the app checks your rules and sends what qualifies. You set the rules once.
Paid orders are sent by default
Send every order or only chosen order states
Orders with nothing to ship are skipped
Sending rules
You chooseRuns on
every paid or updated order
Sends
paid orders, or all for testing
Order status
any, or a chosen set
Skips
orders with nothing to ship
Rate modes
One activeoff
Your storefront supplies rates
live
Quoted from your Starshipit carriers
test
Fixed samples, for trying things out
Live shipping rates
Rates are quoted for the delivery address from the carriers on your Starshipit account, and refreshed only when the address changes.
Three modes: off, live, or test
Test mode needs nothing to set up
If the address has not changed, rates are not fetched again
Full visibility
A dedicated page tracks each order as it goes across, so a failure is something you notice and fix rather than hear about from a customer.
Status and Starshipit reference per order
Filtered views for sent, failed, and retrying
The exact error message when something goes wrong
Starshipit Orders page
In your adminEvery send listed with its status
Tabs for sent, failed, and retrying
Retry attempts shown per order
Questions
What do I need before installing?
A Swell store with apps enabled, and a Starshipit account you can connect apps to.
Can an order be sent twice?
No. Each send is recorded against the order, so the same order cannot be sent to Starshipit twice.
What happens when a send fails?
It is marked retrying and tried again, up to your limit. After that it is flagged as failed on the dashboard.
Do I have to use the live rates?
No. Rate quoting is a separate switch with an off mode, so you can leave your storefront's own rates in place.
Will unpaid or digital orders be sent?
Only if you choose. Paid is the default, you can narrow by order state, and anything with nothing to ship is skipped.
Can you adapt it to our workflow?
Yes. We built it, so the details we send, extra filters, and how you get notified are all straightforward.
Tell us how you ship today and we will map the app against your store, your carriers, and your order volumes.